Privacy Policy

Effective Date: August, 01, 2025

RavenLink Moving (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, advertisements, and services.

Information We Collect

We may collect the following types of information

  • Personal Information

    • Name

    • Phone number

    • Email address

    • Pickup and delivery addresses

    • Move details (inventory, dates, etc.)

  • Technical Information

    • IP address

    • Device type

    • Browser information

    • Website usage data (via cookies or analytics tools)

  • Communication Data

    • Messages sent through forms, Facebook, Instagram, or other platforms

    • Call logs or inquiry details

How We Use Your Information

We use your information to:

  • Provide moving quotes and services

  • Communicate with you regarding your move

  • Schedule and manage bookings

  • Improve our services and customer experience

  • Respond to inquiries and support requests

  • Send follow-ups or service-related updates

We do not sell your personal information.

Sharing of Information

We may share your information only when necessary:

  • With team members or contractors involved in your move

  • With service providers (e.g., payment processors)

  • When required by law

We do not share your information with third parties for marketing purposes.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

Cookies and Tracking

Our website may use Cookes and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Support advertising (e.g., Meta/Facebook ads)

You can disable cookies through your browser settings.

Third-Party Platforms

We may receive inquiries though third-party platforms such as:

  • Facebook

  • Instagram

  • Google

Your interactions on those platforms are also subject to their respective privacy policies.

Your Rights

You may request to:

  • Access the personal information we have about you

  • Correct inaccurate information

  • Request deletion of your data (where applicable)

To make a request, contact us using the information below.

Contact Information

If you have any question about this Privacy Policy or how your information is handled, please contact:

Email: info@ravenlinklogistics.ca

Phone: +1 (613) 483-4446

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will posted on this page with a revised effective date.

A happy family moving into a new home, with a boy celebrating in a cardboard box and parents smiling around him, amid unpacked boxes and large windows.